Order & Shipping

Does the price include shipping and taxes?

Yes, shipping and taxes are covered by us and we want you to get great crochet flowers at a great price!

How long does shipping take?

Usually it takes 7-10 business days, but when we have too many orders, or your bouquet has to be crocheted all over again, then it may take longer to arrive, thank you for your understanding.

Do you ship internationally? If so, to which countries?

Currently we support shipping to Europe, USA, Canada, Australia, New Zealand, if you live in other countries and would like to purchase our products, please contact us on Live Chat for help.

What payment methods do you accept?

We accept PayPal and Cards(Credit or debit card) as a payment method.

Return & Refund

Can I return or exchange it?

No problem, we offer 14 days money back guarantee, if the flower is damaged or there is a quality problem, we will not charge the return shipping fee.

How do I submit a return or refund request?

Please contact us by email: support@flwrart.com or contact us via online chat, we will reply you as soon as possible, if you need to return it, we will send you the return address, sometimes we need you to provide photos for us to verify, thank you for your understanding.

How long will it take for me to receive my refund

The refund will begin once the product is received in our warehouse and is inspected by our staff. After approval, the refund is a 3-6-day complete. Refunds will be processed in using the method used for payment.

About Crochet Flowers

Are these bouquets hand crocheted?

Yes, we 100% guarantee that every flower is hand crocheted, please buy with confidence.

What kind of cotton are these flowers crocheted in?

Our flowers are crocheted with high quality milk cotton.

Can these crocheted flowers be washed?

Yes, but please note that you cannot wash crocheted flowers in a washing machine. If you do wash them, add a stain remover to the water and dip the crocheted flower into the water with the stain remover and gently rub the stain off the surface.

Are your crochet flowers child and pet-friendly?

Yes, our crochet flowers are non-toxic and non-fluorescent, no harm to children and pets, please rest assured!

How durable are the crochet flowers? How long will they last?

Thanks to the high quality milk cotton we use for crocheting, it lasts forever and if the crocheted flower gets dirty, all you have to do is simply wipe it clean.

Can these flowers be used outdoors or in humid environments?

We do not recommend that you leave your crocheted flowers in a humid environment or outdoors for long periods of time, as strong sunlight and moisture can damage the milk cotton and affect the durability of your crocheted flowers.